The plaque is very nice. However one of the corner is chipped. The wrapping bag is not large enough to cover the whole plaque. To protect the corners of the plaque from damages, corner guards should be placed around the four corners.
Later, SmartSign immediately remade a new plaque and I received the new plaque five days later.
Thank you so much for your excellent professional customer service. The plaque is beautiful and perfect.
SmartSign: We do apologize for any inconvenience. After showing the photo of product received, a free replacement order was sent to you.
Size: 12" x 9" Material Type: Custom Engraved Wooden Plaque Verified PurchaseCorner Chipped
The plaque is very nice. However one of the corner is chipped. The wrapping bag is not large enough to cover the whole plaque. To protect the corners of the plaque from damages, corner guards should be placed around the four corners. Later, SmartSign immediately remade a new plaque and I received the new plaque five days later. Thank you so much for your excellent professional customer service. The plaque is beautiful and perfect.